Our team is directed by a group of design and production engineers who together have a depth of experience and knowledge encompassing a wide and varied range of equipment and services. They are supported by a well knit group of production personnel who have proven their dependability and performance. The sense of co-operation and responsiveness to a work environment focusing on teamwork and a desire to produce and perform to the highest level has led to qualities such as:
Flexibility of DesignWe are able to offer a proven range of switchboard designs adaptable to suit any requirements.
Rapid ResponseCPE Switchboards' clearly defined management structure and short communication lines allow instant mobilisation to accommodate any unforeseen client project requirements. Our management and workforce are all under the same roof which augments a cohesive and efficient production flow plan.
Consistency of serviceThe management staff and senior production personnel are accomplished professionals with many years first-hand experience in customer liaison and practical design solutions. We are proud of our track record as a recognized manufacturer of quality products with a delivery performance supporting our contractual obligations. CPE Switchboards' designs are proudly Australian and developed principally for the Australian market, but due to the high quality and dependability of CPE Switchboards' designs we are utilized worldwide to much success.
Our growth and commercial success is undoubtedly an acknowledgement of the emphasis placed on customer satisfaction of a quality product delivered on schedule and within the budget forecast. The products we produce are user friendly to maximise attributes such as high performance, high quality, easy to operate, easy to test, easy maintenance bringing with it operator safety which is paramount to the functional performance of our products. The world of modern switchgear is continually changing with advancements in many areas. CPE Switchboards offer the latest in electrical switchgear and motor control design technologies. We have effectively maintained and improved our quality system which of course is accredited to the international standards of AS/NZS ISO 9001:2015. It is the benchmark of a quality performer and an endorsement of the integrity of our product range.
Quality Policy Statement
CPE SWITCHBOARDS PTY LTD was established in 1985 to design and provide high quality standard switchboards. We are based in Bibra Lake Perth Western Australia. Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System ISO 9001:2015 which provides a framework for measuring and improving our performance. We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- regular gathering and monitoring of customer feedback
- a customer complaints procedure
- selection and performance monitoring of suppliers against set criteria
- training and development for our employees
- regular audit of our internal processes
- measurable quality objectives which reflect our business aims
- management reviews of audit results, customer feedback and complaints
Trudy Cottrell – Director
20th May 2020